The following statements are taken from letters, emails and responses to our company satisfaction Questionnaire.
We greatly appreciate all the help you have given us and have now forwarded this information onto my colleague.
Ben Parkes – Baily Garner LLP
“I would very much like to thank you for the recent findings that you brought to our attention, regarding the under billing by us to your company.
Despite the fact that this oversight would have benefited you to the tune of several thousand pounds, you still felt it fair and right to inform us of our mistake and allow us to re-correct it.
Furthermore not only did you allow us to re-bill the invoices to the correct amount, you also paid them promptly, ensuring we did not fall foul of our creditors.
It is very refreshing to know that the honesty and trust that we have built up over various projects over the years, is still as strong now as it has always been, and I very much that it continues to do so for many more years to come.”
Brian Ives, D-Drill (Master Drillers) Ltd
“Your Team worked quickly and efficiently and the colour match is perfect.”
Diocese of Plymouth, FR. John Web
“My first (but definitely not my last) opportunity to use SWCR. A very good job well done.”
Michael Smith, Magnox South, Hinkley Point Power Station
“We wish to thank you for all the effort and hard work that was shown during the bid process. With your help we produced a detailed and comprehensive bid document that we believed would carry Interserve through to the next stage. We appreciate your commitment in the formation of what we believe was an effective team. We are obviously disappointed not to have progressed further as this contract would have given us the opportunity to prove the capabilities that a fully integrated team could produce.
In continuing to secure work in the South West you are part of our existing supply chain and we look forward to doing business together in the future”.
John Cosford, Head of Construction Procurement, Interserve Building
“Thanks for all your Help. If I need any-more help you will be my first port of call! You are also my first recommend!” –
“Brilliant submission. SW Concrete Repairs have some great practices in place.”
“Very Happy with the workmanship and speed of response. ”
Dan Norris, Property Management, Hunt Associates
“The purpose of this letter is to thank you and your employees for the significant contribution you have made to the success of the scheme. Following discussion with our site team we have identified your company as one of the few who have gone beyond the call of duty to make the project successful. I hope that we will soon have the opportunity to work with you again.”
Andy Pritchard, Contracts Manager, Interserve Project Services Ltd
“It’s good to use a contractor that you can rely on! Thanks”
I cannot let this opportunity pass without complimenting SWCR on the excellent quality of its people and their working practices. As I said on their last day here, it was a pleasure to have Kevin, Dave, Alan and Nick working on our site; they were tidy, cheerful, efficient, professional and far exceeded our expectations. They would be welcome back here anytime. Also my I thank the backroom team, Liam, Russell and Suzanne, for their work in arranging the project, which was delivered as planned, and exactly on time. My task was certainly made much easier with your help.
On behalf of the management and residents of Belle Vue Court, Thank You all for a job well done.
Belle Vue Court (Weymouth) Ltd
“We record our sincere appreciation of your efforts and support in achieving this completion date, which in terms of the project agreement, is on time and with a general high quality of workmanship. We look forward to your continuing support”.
Chris Bartlett, Project Manager, Cowlin Construction Ltd
“South West Concrete Repairs have carried out a great job for Plymouth City council. We would like to take this opportunity to thank the company and the team, we look forward to working with SWCR on future project”
Marlene Giebelen, Asset Management, Plymouth City Council
“Great Crew and very helpful”
Finlake Holiday Park