Our Mission Statement
“To provide a service which differentiates us from our competitors, by giving an excellent service which not only meets our client objectives and requirements, but exceeds their expectations so we become their 1st choice and they want to work with us again and again.”
To achieve this we aim to...
Promote Business Excellence…
- Listening to our clients requirements to best determine their specific need
- Giving our clients true and honest advice for the betterment of the project.
- Understanding our clients, subcontractors and suppliers.
- Offering superior underlying value, rather than just lower margins.
Provide Innovation and Value Engineering by…
- Providing best value solutions and eliminating problems.
- Identifying alternative designs, products, methods etc that could improve the buildability.
- Identifying alternatives for items which appear overdesigned or over specified.
- Make ‘Value’ explicit to meet function for a through life cost.
To Act Fairly and Responsibly…
- Being honest and open.
- Treating others as we would wish to be treated.
- Promoting social awareness and responsibility to the environment.
- Establish long term relationships with our key suppliers.
- Promoting collaboration, via leadership, training and incentives.
- Setting ourselves the highest standards in health & safety and achieving them.
Strive for Continuous Improvement by…
- Promoting teamwork, sharing ideas and knowledge through best practice.
- Seeking feedback and learning from our experiences.
- Being prepared to change and to challenge convention.
- Eliminate duplication and waste from our business activities
To Respect and Develop our people by…
- Leading by example.
- Providing a healthy, happy and safe environment.
- Encourage and develop training of our staff so they can realise their full potential.
- Recognising and rewarding staff contributions to our success.
- Manage, develop and involve our supply chain in the design/cost and improvement development.
Get in Touch…
At South West Concrete repairs we strive to provide the best service for all our clients.
You can contact us via email or phone and we will be happy to answer questions regarding your projects.
Alternatively visit our contact us page to fill out a contact form and we will get back to you as soon as possible.